Please note this feature is currently in Beta and is not available for every user.
If you are a member of an organization in Asana and wish to add an additional email address to your Asana account, each newly added email address must be compatible with your organization’s verified email domains. Organization guests are not subject to this policy.
A compatible email address is one that matches the email domains that have been verified and added to your organization in Asana.
Example
The ACME organization has two verified email domains: ACME.com and ACME-CORP.com
Céline is an employee of ACME and has an Asana account with the following email address celine@acme.com. This user is a member of the ACME organization.
The user is allowed to add the following email addresses:
✅celine-alias@acme.com ✅celine@acme-corp.com
The user is not allowed to add the following email addresses:
❌celine@gmail.com ❌celine@other-company.com
New user accounts vs existing user accounts
The following section explains how this new email policy will affect users.
New user accounts
New user accounts can only add email addresses that are compatible with the organization they are a member of.
Existing user accounts
There are 2 types of existing members:
- Existing members that currently only have one compatible email address added to their account. They will be subject to this policy and can only add email addresses that are compatible with the organization going forward.
- Existing members that currently have email addresses added to their account that are not compatible with the organization. This policy is not retroactive. As the non compatible email addresses have been added prior to the application of this new policy, these members can continue to add any email address to their account.
Members that fall into the second category will be addressed during an upcoming migration.
Adding a new email address to your Asana account
To add a new email address to your Asana account, click your profile picture, click Settings, and navigate to the Account tab.
If you try to add incompatible email addresses, you will see the following error. Please refer to the policy to better understand why the email is incompatible with your account.