Canada GST/HST, QST, and provincial sales tax

Asana customers will be charged VAT or GST in certain jurisdictions as a result of legislation which requires overseas companies who provide digital services, such as Asana, to collect VAT or GST.

Certain jurisdictions do not require VAT or GST to be charged when customers are registered for VAT or GST purposes. Such customers should provide their VAT or GST registration numbers to Asana to ensure that they are not charged VAT or GST.

Please note that none of the information provided here should be considered tax advice, but a general overview of relevant tax rules and requirements. Please consult with your professional tax advisor for tax advice based on your specific facts and circumstances.

Canada GST/HST

Non-resident suppliers of certain specified supplies, such as software licenses, are required to charge Canadian GST/HST on their supplies to Canadian customers who are not registered for GST/HST purposes.

If a customer provides its valid GST/HST number to Asana, Asana will not charge GST/HST. If you are not registered for GST/HST in Canada, but are located in Canada, Asana will be required to charge GST/HST on its services to you.

The “Sold To” address associated with the customer account will then be used to determine whether or not you are located in Canada for GST purposes, and if so, what GST/HST rate is applicable. This information is cross-referenced to ensure the address is accurate.

Certain customers may have an obligation to self-report the GST/HST under the reverse charge mechanism.

Canada QST

Non-resident suppliers of certain specified supplies, such as software licenses, are required to charge Quebec Sales Tax (QST) on their supplies to Quebec customers who are not registered for QST purposes.

If a customer provides its valid QST number to Asana, Asana will not charge QST. If you are not registered for QST purposes, but are located in Quebec, Asana will be required to charge QST on its services to you.

The “Sold To” address associated with the customer account will then be used to determine whether or not you are located in Quebec for QST purposes. This information is cross-referenced to ensure the address is accurate.

Certain customers may have an obligation to self-report the QST under the reverse charge mechanism.

Canada - British Columbia and Saskatchewan Provincial Sales Tax

Non-resident suppliers of certain services, such as software licenses, are required to charge provincial sales tax (PST) on their supplies to customers based in either British Columbia or Saskatchewan.

The “Sold To” address associated with the customer account will then be used to determine whether or not you are located in British Columbia or Saskatchewan for PST purposes. This information is cross-referenced to ensure the address is accurate.

Some limited PST exemptions may be available to customers (e.g., purchases for resale). Please contact our Customer Service team with your documentation to have the exemption reviewed and processed.